What to Look For and Questions to Ask
Choosing an assisted living community for yourself or a loved one is one of the most important decisions you’ll make. It’s not just about finding a safe and supportive environment — it’s about discovering a place that feels like home, fosters independence, and enriches quality of life.
At Serenity Senior Living, we understand that this process can feel overwhelming. That’s why we’ve put together a practical guide to help you evaluate assisted living communities with confidence and clarity.
1. Start With Your Priorities
Before visiting any community, take time to clarify your needs and preferences. Consider the following:
- Level of Care Needed – Does your loved one require help with activities of daily living like bathing, dressing, or medication reminders?
- Location – Is it important to be close to family, doctors, or a familiar neighborhood?
- Lifestyle & Interests – Are there opportunities for social engagement, hobbies, or wellness activities that align with their personality?
- Budget – What can you comfortably afford monthly? Be sure to factor in services, amenities, and potential fee increases.
2. Schedule a Tour – and Trust Your Senses
A tour is your chance to see the community in action. Use all five senses as you explore:
- Sight – Is the building clean, well-lit, and well-maintained?
- Sound – Is there laughter, music, or quiet conversation, or is it silent or chaotic?
- Smell – Does it smell fresh and pleasant, or is there an odor?
- Touch – Are the furnishings comfortable and inviting?
- Feel – Most importantly, does it feel warm, safe, and welcoming?
3. Questions to Ask During Your Visit
Bring a list of questions to get the most out of your tour. Here are some of the most important ones:
About Care and Staff
- What types of care are offered? Is there 24/7 caregiver availability?
- What is the staff-to-resident ratio during the day and night?
- What kind of training do caregivers and medical staff receive?
- How are changes in a resident’s condition handled?
About Living Arrangements
- What housing options are available (studio, one-bedroom, shared)?
- Are rooms furnished, or can residents bring their own furniture?
- Is housekeeping included? How often?
About Wellness and Daily Life
- What activities and social programs are offered?
- Are there opportunities for residents to engage with the broader community?
- What wellness programs, therapy services, or fitness classes are available?
About Meals and Dining
- Are meals included in the cost? How many per day?
- Can dietary restrictions or personal preferences be accommodated?
- May I sample a meal during my visit?
About Costs and Contracts
- What is included in the monthly fee? Are there additional costs?
- Is there a community or entrance fee?
- What happens if care needs change — is there a tiered pricing structure?
- What is the policy on refunds, deposit returns, and notice periods?
4. Talk to Residents and Family Members
No one knows the community better than the people who live there. Ask if you can speak with a few residents or visiting family members. Their insights will give you a real-world perspective on what it’s like to live at the community day-to-day.
5. Follow Up With a Second Visit
If a community feels like a good fit, schedule a second visit at a different time of day. Observe a mealtime or attend an activity. The more natural your visit, the clearer your impression will be.
Ready to Explore Serenity?
At Serenity Senior Living, we’re proud to offer more than just care — we provide connection, dignity, and a joyful sense of belonging. Our team is always here to guide you through the decision-making process with transparency, compassion, and expert insight.
📍 Visit us in Pflugerville, TX, or contact us today to schedule a private tour and learn more about our community.